AC No-Cool Diagnostic Call
AC diagnostic form for no-cool service calls. Capture superheat, subcool, capacitor and compressor checks, photos, and customer signature on your phone — offline-ready PDF. Free to start.
Use this template with your own crew
Start a free trial, open it in the builder, and send it to a technician today. No card required.
Start free trial →30 days free · no card · cancel yourself any time. No seat minimum.
Would rather ask a person first? Email us — a human answers.
What happens when it's submitted
- Email the report to the customerEmails a branded PDF
- Flag for office reviewFlags for review · Notifies the office
AC No-Cool Diagnostic Call, on a phone and as a PDF
Both panels are drawn from this template's actual fields, so they change when the form does. Sample values shown; branding and layout are yours to change in the PDF designer.
What's on the form
All of this is customizable to your process. Delete the fields you don't need, add the ones you do — and every lookup is powered by your customer list and your own data.
Call & Complaint
- CustomerRequiredcustomer lookup
- Arrival locationGPS stamp
- Customer-reported complaintRequiredtextarea
- System typeRequireddropdown
- Thermostat calling for cooling on arrivalRequiredtoggle
Electrical Checks
- Power & controls
- Disconnect closed / breaker onRequiredtoggle
- Supply voltage at contactor (V)number
- Contactor conditiondropdown
- Run capacitor rating (µF)number
- Run capacitor measured (µF)number
- Capacitor within ±6% of ratingRequireddropdown
- Compressor amp drawnumber
Refrigerant Circuit
- Refrigerant typeRequireddropdown
- Suction pressure (psig)number
- Liquid pressure (psig)number
- Superheat (°F)number
- Subcooling (°F)number
- Metering devicedropdown
- Evaporator coil frozen on arrivaltoggle
- Refrigerant leak suspectedRequiredtoggle
- Suspected leak location / leak-search notesConditionaltextarea
- Photo of leak evidence (oil staining, bubbles)Conditionalphoto
Diagnosis & Sign-off
- Root causeRequireddropdown
- Repair performed / recommendationRequiredtextarea
- System restored to cooling todayRequireddropdown
- Parts usedparts picker
- Photo of completed repairphoto
- Technician signatureRequiredsignature
- Customer signaturesignature
Use this template with your own crew
Start a free trial, open it in the builder, and send it to a technician today. No card required.
Start free trial →30 days free · no card · cancel yourself any time. No seat minimum.
Would rather ask a person first? Email us — a human answers.